4Dsense App Terms of Use and End User License Agreement
Effective Date: September 26, 2026
Last Updated: September 26, 2026
1.AGREEMENT
These Terms of Use and End User License Agreement (“App Terms”) govern use of the 4Dsense mobile application, associated cloud services, and related software functionality provided by 4Dsensing INC. (“4Dsensing,” “we,” “us,” or “our”).
4Dsensing INC. is a Canadian company based in Ontario, Canada and may also operate under the registered trade name 4Dindustrial.
By installing, accessing, or using 4Dsense, you agree to these App Terms.
If you do not agree, do not use the application or associated services.
2.LICENSE
Subject to these App Terms, 4Dsensing grants you a limited, revocable, non-exclusive, non-transferable licence to use 4Dsense for its intended purpose on devices that you own or control and as permitted by applicable platform rules.
The application is licensed, not sold.
You may not unlawfully copy, modify, distribute, sublicense, sell, reverse engineer, disassemble, interfere with, bypass security controls of, or attempt to derive source code from the application except to the extent such restriction is prohibited by applicable law.
3.USER ACCOUNTS
You are responsible for maintaining accurate account information and protecting your account credentials.
You must promptly notify 4Dsensing if you reasonably believe your account has been compromised.
You must not access another person’s account or device without authorization.
4Dsensing may suspend or restrict an account where reasonably necessary because of security concerns, misuse, fraud, legal requirements, material breach of these App Terms, or risk to users, devices, infrastructure, or the service.
4.AUTHORIZED AND LAWFUL USE
4Dsense devices, applications, services, and related equipment must be installed, operated, maintained, and used lawfully and for their intended purpose.
Users are responsible for complying with all applicable municipal requirements, provincial or territorial laws, federal laws, building codes, electrical codes, plumbing codes, safety requirements, equipment instructions, permits, insurance requirements, and other applicable regulations or standards.
You must not use 4Dsense, a connected device, information obtained through the service, or any associated functionality to harm, threaten, injure, endanger, harass, unlawfully monitor, sabotage, damage, or facilitate harm to any person, animal, property, infrastructure, or environment.
You must not use the service in connection with unlawful activity or in a manner that interferes with the operation or security of the 4Dsense platform.
5.MONITORING AND REFERENCE USE ONLY
4Dsense devices, applications, cloud services, telemetry, graphs, readings, calculations, notifications, warnings, alarms, predictions, and other information are monitoring and reference tools intended to assist users.
Unless a specific product is expressly certified and identified by 4Dsensing in writing for a particular safety-critical purpose, 4Dsense is not a life-safety system, emergency-response system, medical device, fire-alarm system, security system, emergency-dispatch service, guaranteed flood-prevention system, or substitute for legally required safety equipment.
Readings and outputs must not be used as the sole or final basis for a life-safety, emergency, medical, property-protection, environmental, maintenance, regulatory, or other safety-critical decision.
Users remain responsible for reasonable judgment, physical verification where appropriate, independent safeguards, backup systems, inspections, maintenance, and professional assistance where circumstances require them.
6.NO GUARANTEE OF READINGS OR NOTIFICATIONS
Electronic monitoring depends on sensors, hardware, power, local networks, Internet connectivity, cloud infrastructure, software, firmware, mobile operating systems, and third-party services.
Information may therefore occasionally be delayed, unavailable, incomplete, duplicated, stale, incorrect, or based on previously received information.
Notifications may be delayed, blocked, suppressed, duplicated, or not delivered.
A displayed status, reading, alarm, graph, or notification does not replace physical verification where safety, property, equipment, or legal compliance reasonably requires verification.
7.CLOUD SERVICE AND AVAILABILITY
Important portions of 4Dsense depend on cloud and Internet-connected infrastructure.
4Dsensing does not guarantee uninterrupted, continuous, or error-free availability.
We may perform maintenance, updates, security changes, service changes, temporary restrictions, or suspension where reasonably necessary for security, reliability, legal compliance, maintenance, product evolution, or circumstances outside our reasonable control.
Users must maintain appropriate alternative safeguards for periods when remote service is unavailable.
8.DEVICE INSTALLATION AND MAINTENANCE
Users are responsible for proper installation, configuration, operation, maintenance, inspection, electrical safety, network configuration, and physical security of connected equipment unless 4Dsensing has expressly accepted a specific responsibility in writing.
Improper installation, wiring, configuration, maintenance, modification, or use may result in incorrect information or service failure.
9.SOFTWARE AND FIRMWARE UPDATES
4Dsensing may provide or require application, firmware, security, compatibility, or service updates.
Some functionality may change or become unavailable if required updates are not installed or if a device, mobile operating system, or third-party platform becomes unsupported.
Updates do not alter mandatory legal rights.
10.PRIVACY
Personal information processed through 4Dsense is governed by the 4Dsense App Privacy Policy.
Account and data deletion is governed by the 4Dsense Account and Data Deletion Policy.
11.INTELLECTUAL PROPERTY
4Dsense, its software, firmware, designs, user interfaces, graphics, documentation, trademarks, logos, and associated intellectual property are owned by or licensed to 4Dsensing INC.
No ownership rights are transferred to the user except for the limited licence expressly provided by these App Terms.
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12.THIRD-PARTY SERVICES
4Dsense may rely on third-party operating systems, application stores, push-notification services, Internet providers, network infrastructure, and other services.
Use of those services may also be subject to the applicable third party’s terms.
4Dsensing does not control the availability, security, or independent practices of third-party services.
13.DISCLAIMER AND WARRANTIES
The application and cloud services are provided subject to all warranties, conditions, and rights that applicable law requires and that cannot legally be excluded.
Except for mandatory rights and any warranty expressly provided in writing by 4Dsensing, the application and services are provided on an “as available” basis to the maximum extent permitted by law.
4Dsensing does not warrant that the application or service will always be uninterrupted, error-free, continuously connected, or compatible with every device, network, operating-system version, or third-party service.
14.LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, 4Dsensing is not responsible for indirect, incidental, special, exemplary, punitive, or consequential losses arising from use of or inability to use the application or related service, including loss of profits, revenue, production, business opportunity, data, or business interruption.
For commercial use, and to the maximum extent permitted by law, 4Dsensing’s aggregate liability arising from the application or related service will not exceed the amount paid to 4Dsensing for the applicable service giving rise to the claim.
This section does not limit liability for fraud, wilful misconduct, or any liability or remedy that applicable law prohibits 4Dsensing from excluding or limiting.
15.APPLE-SPECIFIC TERMS
For users obtaining 4Dsense through Apple’s App Store, you acknowledge that these App Terms are between you and 4Dsensing INC., not Apple Inc., and that 4Dsensing, not Apple, is responsible for 4Dsense and its content.
The licence granted for the Apple version of 4Dsense is limited to a non-transferable licence to use the application on Apple-branded products that you own or control, subject to the usage rules applicable to the App Store, including permitted Family Sharing, volume purchasing, or similar Apple-authorized use where applicable.
4Dsensing, not Apple, is responsible for maintenance and support of 4Dsense. Apple has no obligation to provide maintenance or support.
To the extent required by Apple’s applicable terms, if the application fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, paid for the application. To the maximum extent permitted by law, Apple has no other warranty obligation regarding 4Dsense.
4Dsensing, not Apple, is responsible for addressing claims relating to 4Dsense, including product-liability claims, claims that the application fails to satisfy an applicable legal or regulatory requirement, and consumer-protection or privacy claims.
If a third party claims that 4Dsense infringes intellectual-property rights, 4Dsensing, not Apple, is responsible for investigation, defence, settlement, and discharge of that claim as required by applicable law.
You represent that you are not located in a country subject to a United States Government embargo or designated by the United States Government as supporting terrorism, and that you are not listed on a United States Government prohibited or restricted-party list.
You must comply with applicable third-party terms when using 4Dsense.
Apple and its subsidiaries are third-party beneficiaries of these App Terms for the Apple-distributed application and may enforce the applicable terms against you.
16.GOOGLE PLAY / ANDROID TERMS
For users obtaining 4Dsense through Google Play, Google is not responsible for operating, maintaining, supporting, or providing warranties for 4Dsense except to the extent required by Google’s own applicable platform terms.
Use of Google Play, Android, Firebase Cloud Messaging, or other Google services remains subject to applicable Google terms.
Nothing in these App Terms expands or limits rights provided by mandatory law or applicable Google Play policies.
17.ACCOUNT SUSPENSION AND TERMINATION
You may stop using 4Dsense at any time.
4Dsensing may suspend or terminate access where reasonably necessary because of material breach, unlawful use, fraud, security concerns, misuse, non-payment of an applicable service where payment is required, legal obligations, or risk to the service or others.
Termination does not remove rights or obligations that arose before termination.
18.ACCOUNT DELETION
Users may request deletion of their 4Dsense account through the deletion functionality provided within the application or through the 4Dsense Account and Data Deletion webpage.
Deletion is subject to the separate Account and Data Deletion Policy and applicable legal retention requirements.
19.GOVERNING LAW
Subject to mandatory rights that apply regardless of contractual choice, these App Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Mandatory consumer or privacy rights applicable in another jurisdiction remain unaffected where applicable law requires them to apply.
20.SEVERABILITY
If a provision of these App Terms is invalid or unenforceable, it will be limited or interpreted to the minimum extent necessary to make it enforceable where possible, and the remaining provisions will remain in effect.
21.CHANGES TO THESE TERMS
We may update these App Terms to reflect changes in the application, cloud service, products, security requirements, platform rules, or applicable law.
Changes will not retroactively reduce mandatory rights.
Where required, material changes will be communicated appropriately.
22.DEVELOPER AND SUPPORT CONTACT
4Dsensing INC.
Operating also under the registered trade name 4Dindustrial
55 Northfield Dr. East, Suite #219
Waterloo, Ontario N2K 3T6
Canada
Email: info@4dsensing.ca
Telephone: +1 (226) 336-5563
23.NON-WAIVABLE RIGHTS
Nothing in these App Terms waives or limits any right, warranty, remedy, or liability that applicable law does not permit to be waived or limited.